New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
Door will not open assessment
made easy

Enter your cars details to request an estimate for your repair. 🔧

Don’t know your rego? Select by make / model here.
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing

Door will not open assessment made easy

Enter your cars details to request an estimate for your repair 🔧

Don’t know your rego? Select by make / model here.

Why book with us?

Loved by thousands

All our work comes with a 12 month, 10,000km parts and workmanship guarantee.

Upfront, fixed pricing

No "from..." pricing here. We honor our prices, and our quotes don't change unless the job does.

Peace of mind maintenance

We make it easy so you can get on with your day. Car maintenance at home, work or at the golf club.

Tell me about my Door will not open assessment

If a car door will not open, it can be a major inconvenience and a safety concern. The issue may be caused by a mechanical failure inside the lock, a faulty actuator, or problems with the door handle or latch mechanism. An assessment is needed to identify the exact cause and restore normal function.

What does it mean if a door won’t open?

This usually means the door latch or locking system has failed. In some cases, the problem may be with the external or internal handle, while in others the lock or actuator inside the door is stuck or broken.

Common causes of a door not opening

  • Faulty door latch or lock mechanism
  • Broken or disconnected door handle linkage
  • Failed door lock actuator (in power locking systems)
  • Seized or jammed latch due to rust, dirt, or wear
  • Damaged key lock cylinder (on manual locks)
  • Electrical issues in the central locking system

Why do you need to fix this problem quickly?

A door that will not open is a serious safety issue, as it may prevent passengers from exiting in an emergency. It also makes daily use of the car more difficult and reduces convenience and security.

How do you know when to get it checked?

You should book an inspection if:

  • A door will not open from the inside, outside, or both
  • The handle feels loose or has no resistance
  • You hear the locking mechanism clicking but the door won’t release
  • The problem is intermittent but becoming more frequent
  • The central locking system works, but one door stays stuck

What happens during an assessment?

A mechanic will:

  1. Test the door from both inside and outside
  2. Check the lock, latch, and handle mechanism
  3. Inspect the actuator and electrical wiring (if applicable)
  4. Remove the door trim to access internal components
  5. Lubricate, adjust, or replace faulty parts as needed
  6. Ensure the door opens and closes smoothly after repairs

How much does it cost to fix?

Minor adjustments or lubrication may cost $100–$180. Replacing a door latch or handle typically costs $250–$500. Door lock actuator replacements generally cost $300–$600 per door, depending on the vehicle.

Is it unsafe to drive with a door that won’t open?

Yes. A stuck door reduces emergency exit options and may also compromise passenger safety in the event of an accident. It should be inspected and repaired as soon as possible.

Need help finding the right service or repair?

Our experts can help. Call or email at hello@turnersservice.co.nz.

☎️ 0800 768 000
You can contact us between 8am & 5pm, Mon to Fri.

Frequently Asked Questions 🧐

Got car questions? We got answers.

We've developed a Help section with information on hundreds of repairs, common symptoms and general car knowledge.

How do online bookings work for car servicing & basic repairs?

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job.

Booking your car service or repair through Turners Service & Repairs gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay
3. In some instances, you can choose to pay the mechanic when the service or repairs have been completed.

Yes, we send through a comprehensive report and invoice / receipt once the booking is completed. If you have any questions please reach out via 0800 768 000.