New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
Gas cap wont come off assessment
made easy

Enter your cars details to request an estimate for your repair. 🔧

Don’t know your rego? Select by make / model here.
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing

Gas cap wont come off assessment made easy

Enter your cars details to request an estimate for your repair 🔧

Don’t know your rego? Select by make / model here.

Why book with us?

Loved by thousands

All our work comes with a 12 month, 10,000km parts and workmanship guarantee.

Upfront, fixed pricing

No "from..." pricing here. We honor our prices, and our quotes don't change unless the job does.

Peace of mind maintenance

We make it easy so you can get on with your day. Car maintenance at home, work or at the golf club.

Tell me about my Gas cap wont come off assessment

If your gas cap won’t come off, you may not be able to refuel your vehicle, which can leave you stranded once the tank is empty. The issue may be caused by a stuck, cross-threaded, or damaged cap, or a problem with the fuel filler neck. An assessment will identify the cause and restore normal operation.

What does it mean if the gas cap won’t come off?

This usually indicates that the threads or locking mechanism on the gas cap are damaged, seized, or misaligned. In some cases, corrosion or dirt around the filler neck may also prevent the cap from loosening.

Common causes of a gas cap not coming off

  • Cross-threaded or overtightened cap
  • Damaged locking mechanism in the cap
  • Corrosion or dirt buildup on the filler neck
  • Broken or misaligned gas cap threads
  • Locking gas cap key mechanism failure

Why do you need to fix this problem quickly?

If you can’t remove the gas cap, you won’t be able to refuel your vehicle once the tank runs low. Forcing it off may damage the filler neck, leading to more expensive repairs. Proper diagnosis is the safest way to fix the issue.

How do you know when to get it checked?

You should book an inspection if:

  • The gas cap won’t loosen even when turned fully
  • The cap spins freely without releasing
  • You notice rust, dirt, or debris around the filler neck
  • You have a locking cap and the key won’t turn
  • The cap feels stuck or cross-threaded after refuelling

What happens during an assessment?

A mechanic will:

  1. Inspect the gas cap for thread damage or locking issues
  2. Check the filler neck for corrosion, dirt, or misalignment
  3. Use specialised tools to safely remove a stuck cap
  4. Replace the gas cap if damaged
  5. Advise replacement of the filler neck if it is causing the problem

How much does it cost to fix?

Gas cap replacement typically costs $50–$120. If the filler neck is damaged and requires replacement, costs may rise to $250–$600+ depending on the vehicle.

Is it unsafe to drive with a gas cap that won’t come off?

It’s not unsafe in the immediate sense, but it will prevent you from refuelling once the tank is empty. Forcing the cap off can cause further damage, so it’s best to have it professionally inspected and repaired.

Need help finding the right service or repair?

Our experts can help. Call or email at hello@turnersservice.co.nz.

☎️ 0800 768 000
You can contact us between 8am & 5pm, Mon to Fri.

Frequently Asked Questions 🧐

Got car questions? We got answers.

We've developed a Help section with information on hundreds of repairs, common symptoms and general car knowledge.

How do online bookings work for car servicing & basic repairs?

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job.

Booking your car service or repair through Turners Service & Repairs gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay
3. In some instances, you can choose to pay the mechanic when the service or repairs have been completed.

Yes, we send through a comprehensive report and invoice / receipt once the booking is completed. If you have any questions please reach out via 0800 768 000.