New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
Window is not going up or down assessment
made easy

Enter your cars details to request an estimate for your repair. 🔧

Don’t know your rego? Select by make / model here.
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing
New Zealand's #1 mobile mechanic
Pay in 4, with Afterpay
12 month, 10,000km warranty
Affordable, upfront pricing

Window is not going up or down assessment made easy

Enter your cars details to request an estimate for your repair 🔧

Don’t know your rego? Select by make / model here.

Why book with us?

Loved by thousands

All our work comes with a 12 month, 10,000km parts and workmanship guarantee.

Upfront, fixed pricing

No "from..." pricing here. We honor our prices, and our quotes don't change unless the job does.

Peace of mind maintenance

We make it easy so you can get on with your day. Car maintenance at home, work or at the golf club.

Tell me about my Window is not going up or down assessment

If your car window is not going up or down, it usually points to an issue with the window regulator, motor, switch, or electrical circuit. In some cases, the glass may also be off track or jammed. A non-working window can be inconvenient, affect vehicle security, and compromise safety during emergencies.

What does it mean if a window won’t move?

This typically indicates a failure in the power window system (motor, regulator, or switch) or a mechanical jam in the window tracks. For manual windows, it could be a broken handle or regulator mechanism.

Common causes of a window not going up or down

  • Faulty window motor
  • Broken or worn window regulator
  • Defective window switch
  • Blown fuse or wiring issue in the power window circuit
  • Glass off track or jammed in the guides

Why do you need to fix this problem quickly?

A window stuck open leaves your vehicle exposed to theft, weather, and road noise. A window stuck closed may prevent ventilation or escape in an emergency. Prompt repair restores both convenience and safety.

How do you know when to get it checked?

You should book an inspection if:

  • The window doesn’t respond when you press the switch
  • You hear the motor running but the glass doesn’t move
  • The window is stuck halfway up or down
  • Other windows work fine, but one does not
  • A fuse blows repeatedly when you try to use the window

What happens during an assessment?

A mechanic will:

  1. Test the window switch for proper operation
  2. Check the fuse, wiring, and power supply to the window motor
  3. Inspect the window regulator and motor assembly
  4. Check alignment of the window glass and guides
  5. Advise on whether a regulator, motor, or switch replacement is required

How much does it cost to fix?

Fuse or wiring repairs may cost $100–$200. Window regulator or motor replacements usually cost $300–$700 per window, depending on the vehicle make and model. Switch replacements generally cost $150–$300.

Is it unsafe to drive with a window that doesn’t move?

Yes. A stuck window can compromise security, reduce ventilation, and limit emergency escape. It should be repaired promptly to restore safety and function.

Need help finding the right service or repair?

Our experts can help. Call or email at hello@turnersservice.co.nz.

☎️ 0800 768 000
You can contact us between 8am & 5pm, Mon to Fri.

Frequently Asked Questions 🧐

Got car questions? We got answers.

We've developed a Help section with information on hundreds of repairs, common symptoms and general car knowledge.

How do online bookings work for car servicing & basic repairs?

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job.

Booking your car service or repair through Turners Service & Repairs gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay
3. In some instances, you can choose to pay the mechanic when the service or repairs have been completed.

Yes, we send through a comprehensive report and invoice / receipt once the booking is completed. If you have any questions please reach out via 0800 768 000.